Returns and Exchanges

Returns and Exchanges:

Please choose your item(s) carefully and email us with any questions prior to purchasing a piece. We do not offer refunds, exchanges only with in 30 days of purchase . If you receive the incorrect product or if your product arrives damaged (not due to shipping) please send us an email: atelier1903@gmail.com or call us at 415.775.0545

Please note that our products are hand made so there may be some slight variation from one piece to the next and this should not be considered a defect. Also, colors may be represented differently on your computer screen. We offer color swatches for many items to help you decide, but we cannot do this for all of our products. If you have any questions about any of our products, please contact us: atelier1903@gmail.com

If your product was damaged in shipping please refer to this page for US orders:

https://www.usps.com/ship/file-domestic-claims.htm

Otherwise please contact us for more information.